Voice over Internet Protocol (VoIP) is quickly becoming the de facto communication tool for businesses big and small. Available in a variety of formats, including hosted and cloud, VoIP can be tailored to suit the needs of almost any company. Likewise, as an internet-based technology, the cost advantage of having one phone and data provider is often significant. As VoIP becomes increasingly popular, the consumer demand to make it better does as well. There are four new trends in VoIP technology that are sure to change the industry for the better.
Though a few companies have already begun testing for 5G, widespread use still remains a few years away. However, once it’s released, 5G is expected to be about 10 times faster than the current 4G. An increase of this magnitude could have a significant impact on the productivity of any business that uses the internet. It will also improve the quality of VoIP calls by notably reducing or even eliminating jitteriness, data transfer losses and the much-dreaded dropped call. In fact, by 2020, there will be numerous VoIP apps that launch at this higher speed. Likewise, video and web conferencing will also experience a significant leap in quality, with 4K and even 8K video becoming commonplace. With greater reliability, VoIP is likely to become the default method for business communication.
By the end of 2017, there will be more than 1 billion VoIP users worldwide. Companies are already looking for ways to overcome the inevitable network strain that will arise from having so many people accessing the VoIP system at the same time. Hosted VoIP providers, including those in the cloud, will have to collaborate with service providers to meet this increase in demand. As other features like faster speed, greater reliability, better security and integration become the standard for VoIP, the service itself will become more mobile-friendly. With VoIP mobile, the possibilities for better business communication on-the-go and international and or remote communication will be virtually unlimited.
By the end of 2017, there will be more than 1 billion VoIP users worldwide. Companies are already looking for ways to overcome the inevitable network strain that will arise from having so many people accessing the VoIP system at the same time.
Many businesses rely on VoIP for operational and client relationship management communication. However, technology, in general, is moving toward increased interoperability as the push to accomplish more with less is often the driving force behind new innovations, especially applications. Cloud-based products, including VoIP applications, are poised to take advantage of this trend by using Application Programming Interfaces (APIs) to connect Client Relationship Management (CRM) tools with VoIP service. Together, these technologies can help enterprise businesses achieve a new level of efficiency and productivity by streamlining previously (and often needlessly) complicated procedures and reducing or even eliminating operational redundancies.
The Internet of Things (IoT) is one of the technology sectors most anticipated game-changers. In 2015, there were approximately 15.4 billion IoT devices or mechanisms with an on/off switch that connects them to the internet. By 2020, that number is expected to more than double to 30 billion, and in 2025 IoT devices will reach a staggering 75.4 billion. The devices that make up the IoT are already demonstrating their usefulness in the Smart Home applications industry. However, IoT can also be used in conjunction with VoIP to revolutionize the workplace or Smart Office by giving employees the power to remotely book co-working spaces, event spaces or even turn lights and computers on or off at the touch of a button. The number of VoIP Smart Office applications could be endless.
For a lot of businesses, VoIP just makes sense. Likewise, with so many revolutionary advances coming down the pipeline, VoIP is well-positioned to become the new standard for business communication. Companies that stay abreast of these changes are sure to gain a competitive advantage in the near future.
This article was first published on: it.toolbox.com